Frequently Asked Questions
We're here to help you navigate the world of Rise and Kind. Whether you have questions about your orders, our shipping process, or how to get involved with our growing community, you'll find the answers below.
What is Rise and Kind?
Rise and Kind is more than just a brand—it's a mission dedicated to promoting motivation, mindfulness, and resilience. We provide resources and products designed to help everyone lead with kindness and improve their world 1% at a time.
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What products do you sell?
We offer a curated selection of apparel, mindfulness resources, stickers, and educational materials for both adults and kids that align with our core values of positivity and growth.
What are your shipping basics?
We aim to process all orders within 2-3 business days. Once shipped, you will receive a tracking number via email. Delivery times typically range from 3-7 business days within the domestic region.
What is your return and refund policy?
We want you to be 100% satisfied. We offer a 30-day return policy for unused items in their original packaging. Please reach out to our support team to initiate a return or exchange.
How can I contact support?
For any questions regarding your order or our services, please email us directly at support@riseandkind.media. Our team is available Monday through Friday to assist you.
How do I stay updated?
The best way to stay in the loop is to sign up for our email list or regularly visit our blog. We share weekly tips on mindfulness, new product drops, and community highlights.