Shipping Policy

Last Updated: June 2026

Order Processing

All products are made to order and are typically processed within 2–7 business days before shipment.

Because many of our items are created specifically for you after an order is placed, processing times may vary depending on product type, order volume, holidays, and supplier availability.

You will receive a confirmation email after placing your order and a separate email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times after production:

United States

Standard Shipping: 3–7 business days

International

Typically 1–4 weeks depending on destination, customs processing, and local carrier services

Please note that delivery estimates are not guaranteed and may occasionally be affected by carrier delays, weather events, customs inspections, or other circumstances outside our control.

Tracking Information

Once your order has shipped, you will receive tracking information via email.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Multiple Packages

Some orders may arrive in multiple shipments.

Because products may be produced and fulfilled by different manufacturing partners or facilities, items ordered together may ship separately and arrive at different times.

You will receive tracking information for each shipment when available.

International Orders

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their country.

These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@riseandkind.media.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 14 days of delivery or expected delivery.

We will work with the shipping carrier and our fulfillment partners to help resolve the issue whenever possible.

Please include:

Your order number
Photos of any damage (if applicable)
A description of the issue

Questions

If you have any questions regarding shipping or your order, please contact us at:

Rise and Kind LLC
support@riseandkind.media